An open letter from Uber's CEO apologizes to London for the firm's ''mistakes'' in a bid to keep their taxi licence, but declines to comment on what those mistakes were. Mia Womersley reports.
Uber's CEO has penned an open letter to Londoners apologizing for the firm's, quote, "mistakes",all in a bid to keep their taxi licence. Dara Khosrowshahi has been in the job for less than a month. He took to Twitter to write "we've got things wrong" and pledged to run the business with "humility, integrity, and passion", but Koshrowshahi declined to comment on what exactly they were apologizing for. The city's given a clue. When regulators announced last Friday (September 22) they wouldn't allow Uber to renew its licence, they cited problems with the company's approach to reporting serious crimes and its background checks on drivers and earlier this year London police said Uber was either taking too long to report major incidents including sexual assault, or failing to disclose them entirely. London's mayor has backed the regulators and attacked the company's response. Sadiq Khan said Uber was trying to have it both ways: claiming they want to do a deal with Transport for London, while acting aggressively with what he called an "army of lawyers" on the other side. The mayor has left open the door however, letting Koshrowshahi meet with city officials.